As of Monday March 16th, we have temporarily closed our Chelsea Market store to the public. We are still fulfilling online orders, curbside pick up orders, and orders placed through Mercato, Postmates and Doordash. Orders placed through our website will generally ship out within 2 business days of placing your order; however, all mail carriers are experiencing delays due to COVID-19. We will share updates via social media, our website, and our newsletter as soon as we have them.

Yes - you can place your order for curbside pick up here. 

For local deliveries, you can find us on Mercato, Postmates and Doordash.

We aim to ship out all orders within 2 business days of your order being placed. For the summer, we ship FedEx 2-day; however, all mail carriers are experiencing delays due to COVID-19 so we are not able to guarantee a specific delivery date. Please email us for specific delivery deadlines and we'll do our best to make it happen! At the moment we are not able to ship to PO Boxes.

For local deliveries within New York you can find us on Postmates and Mercato.

For any specific shipping questions please send an email to shipping@seedandmill.com

Our minimum order is $27. We know this means you can't order a single jar of tahini or a small slice of halva. We wish we didn't need a minimum, but unfortunately, the shipping, packaging and labor costs make it currently unsustainable for us to send you a smaller package. 

Our products all have a long shelf life, which means you are able to order a couple of jars of tahini or pieces of halva and keep them for 4-6 months before you need to re-order (although, we are yet to hear of anyone with the willpower to hold on for that long!).  We are also growing our network of national retailers, which means you can find us at more and more local locations. Check out our 'Where To Buy' page and please let us know if there is a store in your neighborhood where you would love to see us!

Shipping is a flat rate of $12 per order - or free, if your order is over $80. We realize this seems high, but as a small business, we are not able to offer free shipping. We look at our shipping costs all the time, trying to work out how to ship heavy products for a lower cost and still have them arrive in good condition. 

For regular shipping within the US, we are currently using FedEx 2-day shipping. Full disclosure: our shipping costs are actually more than the amount we pass on to you. Please trust that we are constantly reviewing our shipping carrier relationships to negotiate better rates and will always pass on any reduction to our customers.

For any specific shipping questions, please send an email to shipping@seedandmill.com

We are only able to accommodate customers using one discount or promo code at a time. If you are using a discount or promo code, your cart total (after the discount is applied) will still need to be $80 or more in order to qualify for free shipping.

We ship our halva year-round. Since our halva is a natural product and only contains clean ingredients, it is completely normal to see a bit of oil separation. We recommend storing your halva in the fridge upon arrival to let it firm back up, and it will be as delicious as ever!

You should have received an order confirmation email with a tracking number once your package left our Chelsea Market store. Unfortunately, we can’t always control what happens once it leaves our location, but we will always do our best to help you track the package. Please reach out with your concerns to shipping@seedandmill.com and we will help you get your sesame fix!

If you see any oil stains on your box, please reach out to us at info@seedandmill.com ASAP (and send a photo if you can) so we can help! Unfortunately, we have tahini jar leaks or halva oil leaks from time to time. Since our products are all natural, we don’t use any artificial stabilizers or palm oil, which would minimize the separation of oil. This is good news for the foods you put into your body, but it doesn’t always look great! Oily halva is perfectly safe to eat and will firm back up as soon as you put it in the fridge. Oily tahini will be fine once you give it a stir. Our tahini is shelf stable - it lasts unopened for 2 years, and opened for 12 months, when stored in a cool, dry place.

We only use natural ingredients in our products, which means that sometimes the natural sesame oil will leak. This is nothing to worry about. If you want to know the truth, we actually prefer our halva eaten a little on the oily side! But, if it’s bothering you, the oil will be easily reabsorbed if you place it in the fridge for an hour or two. Or, you can slice off the edge and find perfectly ‘unoily’ halva inside! Either way, it is safe to eat and will taste great!

As a small company, we do everything we can to make your shopping experience a positive one. If you are not satisfied with your order, please reach out to us so we can understand the issue better and try to make things right! As a food business, we cannot accept product returns, but our customer service is something we take very seriously and we will always try to listen to your concerns and resolve any issues in a way that is satisfactory.

Not yet! At the moment we only ship to all 50 states in the US and Washington DC. But, we hope that changes soon! Stay tuned.

We increased our halva pricing in August by an average of 7% and increased our flat shipping fee by $2. The price for our tahini, spices and all other items did not change. 

This was our first price increase in 4 years. As a small, artisanal business, we partner with other small artisans to source the highest quality, often hand-crafted, ingredients and packaging materials. The cost of our ingredients, biodegradable halva paper, labor, shipping fees have all gone up over the last few years, but we tried not to pass those increases on to our customers. Indeed, while we capped our shipping costs for our customers at $12, our actual costs are higher. 

Please know that we are always looking for business efficiencies that we will try to share with you and keep our products as widely accessible and affordable as we can.