Orders generally ship 1-2 business days after being placed. If you need to make any changes to your order, please reach out to info@seedandmill.com as soon as possible!

Make sure to place your halva in the fridge upon arrival. But, there's no need to panic if it's been out of the fridge in transit or waiting for you on your sunny porch!

Technically, halva doesn't require any refrigeration. In fact, it's typically sold out in the hot desert sun throughout the Middle East. But, we still suggest keeping it cold to stop the natural separation of oil that occurs when halva gets hot. Why not embrace any oil separation as a sign of a natural product, made with clean ingredients! We actually prefer to eat halva on the softer side. Either way, if your package is oily, it should all reabsorb within an hour once you place it in the fridge.

Please reach out to info@seedandmill.com if you have any specific concerns or questions about your package.

We ship orders using FedEX, UPS, and USPS. Orders will generally be delivered within 5-6 business days of being shipped. For Hawaii, Alaska, and locations on the West Coast, please allow a little bit more time for your order to arrive. Unfortunately, we cannot guarantee a specific delivery date. Once your order ships, you will receive a confirmation email and tracking number.

During the busy shipping months, it might take a little longer for your package to arrive.

We offer free shipping on orders over $50. Otherwise, shipping is a flat rate of $10, with the exception of a flat rate of $35 for all orders being shipped to Alaska and Hawaii. As a small business, we're trying our best to keep shipping costs low, but unfortunately we're unable to offer free shipping across the board.

For local deliveries, you can find us on Freshdirect, Amazon, Gorillas, and Plantbelly to name a few. Checkout our store locator for others!

We no longer offer curbside pickup, as our store is fully open again.

You should have received an order confirmation email with a tracking number once your package has been shipped. Unfortunately, we can’t always control what happens once it leaves our location, but we will always do our best to help you track the package. Please reach out with your concerns to info@seedandmill.com and we will help you get your sesame fix!

If you see any oil stains on your box, please reach out to us at info@seedandmill.com ASAP (and send a photo if you can) so we can help! Unfortunately, from time to time our tahini jars and halva will leak. Since our products are all natural, we don’t use any artificial stabilizers or palm oil, which would minimize the separation of oil. This is good news for the foods you put into your body, but it doesn’t always look great! Oily halva is perfectly safe to eat and will firm back up as soon as you put it in the fridge. Oily tahini will be fine once you give it a stir. Our tahini is shelf stable - it lasts unopened for 2 years, and opened for 12 months, when stored in a cool, dry place.

We only use natural ingredients in our products, which means that sometimes the natural sesame oil will leak. This is nothing to worry about. If you want to know the truth, we actually prefer our halva eaten a little on the oily side! But, if it’s bothering you, the oil will be easily reabsorbed if you place it in the fridge for an hour or two. Or, you can slice off the edge and find perfectly ‘unoily’ halva inside! Either way, it is safe to eat and will taste great!

As a small company, we do everything we can to make your shopping experience a positive one. If you are not satisfied with your order, please reach out to us within 7 days of receiving your order so we can understand the issue better and try to make things right! As a food business, we cannot accept product returns, but our customer service is something we take very seriously and we will always try to listen to your concerns and resolve any issues in a way that is satisfactory.

Not yet, but we hope that changes soon. Stay tuned! At the moment we only ship to all 50 states in the US and Washington DC. There is a flat rate shipping fee of $35 for orders shipped to HI and AK.