We wanted to share some info about summer shipping, as we get lots of questions on this as the weather heats up!

Make sure to place your halva in the fridge upon arrival. But, there's no need to panic if it's been out of the fridge in transit or waiting for you on your sunny porch!

Technically, halva doesn't require any refrigeration. In fact, it's typically sold out in the hot desert sun throughout the Middle East. But, we still suggest keeping it cold to stop the natural separation of oil that occurs when halva gets hot. Why not embrace any oil separation as a sign of a natural product, made with clean ingredients! We actually prefer to eat halva on the softer side. Either way, if your package is oily, it should all reabsorb within an hour once you place it in the fridge.

Please reach out to shipping@seedandmill.com if you have any specific concerns or questions about your package.

Our store is open, with the necessary precautions in place to keep our staff and customers safe and healthy. We also continue to fulfill online orders, and local orders placed through Mercato.

For local deliveries, you can find us on Mercato and Postmates.

We no longer offer curbside pickup, as our store is fully open again.

We are currently shipping out orders on Tuesdays through Thursdays. We cannot guarantee a specific delivery date. Once your order ships, you will receive a confirmation email and FedEx tracking number.

At the moment we are not able to ship to PO Boxes.

For local deliveries within New York you can find us on Postmates and Mercato.

For any specific shipping questions please send an email to shipping@seedandmill.com

We are only able to accommodate customers using one discount or promo code at a time. If you are using a discount or promo code, your cart total (after the discount is applied) will still need to be $80 or more in order to qualify for free shipping.

You should have received an order confirmation email with a tracking number once your package left our Chelsea Market store. Unfortunately, we can’t always control what happens once it leaves our location, but we will always do our best to help you track the package. Please reach out with your concerns to shipping@seedandmill.com and we will help you get your sesame fix!

If you see any oil stains on your box, please reach out to us at info@seedandmill.com ASAP (and send a photo if you can) so we can help! Unfortunately, we have tahini jar leaks or halva oil leaks from time to time. Since our products are all natural, we don’t use any artificial stabilizers or palm oil, which would minimize the separation of oil. This is good news for the foods you put into your body, but it doesn’t always look great! Oily halva is perfectly safe to eat and will firm back up as soon as you put it in the fridge. Oily tahini will be fine once you give it a stir. Our tahini is shelf stable - it lasts unopened for 2 years, and opened for 12 months, when stored in a cool, dry place.

We only use natural ingredients in our products, which means that sometimes the natural sesame oil will leak. This is nothing to worry about. If you want to know the truth, we actually prefer our halva eaten a little on the oily side! But, if it’s bothering you, the oil will be easily reabsorbed if you place it in the fridge for an hour or two. Or, you can slice off the edge and find perfectly ‘unoily’ halva inside! Either way, it is safe to eat and will taste great!

As a small company, we do everything we can to make your shopping experience a positive one. If you are not satisfied with your order, please reach out to us within 7 days of receiving your order so we can understand the issue better and try to make things right! As a food business, we cannot accept product returns, but our customer service is something we take very seriously and we will always try to listen to your concerns and resolve any issues in a way that is satisfactory.

Not yet! At the moment we only ship to all 50 states in the US and Washington DC. But, we hope that changes soon! Stay tuned.